Last updated: 2025/10/11

Thank you for shopping with AfroLamps, where each lamp brings light and heritage into your home. The following outlines our shipping terms and conditions to ensure a smooth delivery experience.

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🚚 Shipping Within South Africa

• Processing Time:

Orders are processed within 3–5 business days after payment confirmation. Custom or made-to-order items may take longer; this will be communicated on the product page or via email.

• Delivery Time:

Once shipped, delivery typically takes 2–5 business days, depending on your location.

• Courier Services:

We use trusted courier partners such as The Courier Guy, Aramex, or PostNet for safe and efficient delivery.

• Tracking:

A tracking number will be emailed or SMSed to you once your order has been dispatched.

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🌍 International Shipping

We currently offer international shipping to select countries. Please note:

• Delivery Time:

7–21 business days, depending on destination and customs clearance.

• Customs & Duties:

Customers are responsible for any customs fees, import duties, or taxes applicable in their country.

• Shipping Costs:

International shipping fees are calculated at checkout based on your location and order weight.

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📦 Packaging

All lamps are carefully packed using protective eco-conscious materials to ensure they arrive safely. Shades and bases may be boxed separately and marked accordingly.

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⚠️ Delivery Issues

• If your item is lost, delayed, or damaged in transit, please contact us within 48 hours of the expected delivery date.
• If a package is returned to us due to incorrect shipping information provided by the customer, the customer will be responsible for additional shipping charges.

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🚫 Non-Delivery Areas

Due to logistical limitations, we may be unable to deliver to certain rural or remote areas. If this applies, we will contact you to arrange an alternative or issue a full refund.

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❓ Questions?

If you have any questions about your order or shipping, please contact:

📧 Email: support@afrolamps.co.za

📱 WhatsApp: +27

📷 Instagram: @afrolamps